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Contact Us

Our dedicated Group Sales Team are committed to answering any queries you may have.

You can also visit our frequently asked questions page where you may find the answer to your question before you get in touch.

By Phone

Toll free: 1 877 359 4777


The Hub:

Chat with us

Login to your account and select 'Live help' from the Contact Us section

Operational Hours

Monday - Friday 08:00 - 19:00 EST

Please note, all calls to or from British Airways Groups Travel Hub will be recorded in order to check instructions where necessary, as well as training and quality purposes.

Where immediate attention is required outside of our normal advertised business hours, please contact us toll free on 1-888 724 8203 where one of our Duty Managers will offer assistance. For all other non-emergency calls that do not require immediate attention, please contact our usual customer support numbers during standard office hours.

For advice on flight statuses, visit BA Travel Trade

Trading Address:
Groups Travel Hub, World House, Lloyd Drive, Cheshire Oaks Business Park, Ellesmere Port, CH65 9HQ, UK

Registered Company Address:
Ashbourne House, The Guildway, Old Portsmouth Road, Guildford, Surrey, GU3 1LR, UK

Operated by Lime Management, part of the Travel Innovation Group.