Help & Support

Need help or support in making a group booking? Whatever your question or query we have a team on hand ready to provide the answer

Latest News

British Airways lounges reopening

16 September 2021


As the world slowly reopens, British Airways flying program increases and the lounges are set to be reopening, at certain locations, over the next coming weeks.

The following dates and lounges reopening will be:


LHR & JFK Concorde Room - September 1 2021

ORD - September 21 2021

IAD - September 23 2021

EWR - September 29 2021

SFO - September 30 2021

IAH - October 10 2021

BOS - October 7 2021


All lounges will be reopening with the new YourMenu in seat ordering platform.


Full lounge availability can be accessed via the oneworld website here >