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BA hand baggage changes

03 August 2015

In recent months BA have seen an increase in customers travelling with hand baggage that exceeds their allowance. Whilst trying to accommodate customers where possible, yet ensuring the aircraft is ready to depart on time, the following changes are now in effect:

  • Travellers can continue to carry two pieces of hand baggage. One bag should be a handbag/laptop sized bag which should now be no larger than 40x30x15cm.
  • The size of their additional cabin bag remains unchanged and should be no larger than 56x45x25cm and can weigh up to 23kgs.
  • Customers travelling in all cabins, except First and Club World will receive a yellow tag for handbag/laptop sized bags which are within the new dimensions. It is guaranteed that they can take this bag on board with them. Please prompt your customers to have the tag visible for boarding and place the bag under the seat in front of them.
  • Customers are encouraged to carry any valuables or items such as medication in their handbag/laptop sized bag to ensure they have everything they need in the cabin.
  • Customers who travel with hand baggage which is outside of their allowance will be asked to check this into the hold.
  • On very busy flights customers may be asked to check bags without yellow tags into the hold if the overhead lockers are fullBoarding the aircraft

Boarding the aircraft

To further aid the efficiency of departure times, customers will now be invited to board in order based on the cabin they are travelling and in order of Executive Club status. All other customers will be asked to board by seat row number.

If they are travelling with an infant or they require extra assistance, they will continue to be invited to board before everyone else.