Help & Support

Need help or support in making a group booking? Whatever your question or query we have a team on hand ready to provide the answer

Terms and Conditions

A full and detailed Groups Travel Agreement will be sent to you in advance. Agents are advised to refer to these detailed terms and conditions as they will form the basis of agreement between both parties. Continued use of the Groups Travel Hub booking system by the travel agent implies continued acceptance of these terms and conditions. British Airways PLC reserves the right to change these terms and conditions from time to time and suitable notice will be given.

Click here to download a PDF outlining our payment options and service fees.

Please contact Groups Travel Hub if you have any queries regarding your Trading Agreement.