first

An impeccable service, exceptional comfort and understated British elegance will be experienced at each stage of your customer's journey. From dedicated check-in to the luxurious lounges and private suite onboard.

At the airport

  • Elaborate baggage allowance of three checked bags, each weighing up to 32kg, plus once cabin bag weighing up to 23kg and a personal bag onboard
  • Complimentary concierge service from Quintessenially Lifestyle providing 24 hours expert travel advice, insider access to restaurants, events and more (on flights departing from LHR T5  or JFK)
  • A choice of exclusive lounges, including the Galleries First at JFK, plus oneworld equivalents
  • Attentive yet discreet service ensuring ease at every stage

Onboard

  • Private onboard suites offeting optimal space and comfort no matter how your customers choose to spend their time
  • 6'6" fully flat bed with luxurious quilted matress, crisp cotton duvet and soft cotton pyjamas
  • Turndown service on request
  • His and hers giftbags from Liberty London including premium skincare and accessories
  • Indulgent and delicious menus designed by some of the world's top chefs and the freedom to dine how and when it suits your customers
  • Fine wines and vintage champagnes onboard
  • On-demand entertainment and personal 15in screen