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Privacy Policy

This statement covers the services provided by the Groups Travel Hub. The Data Controller for this website is LIME Management (Worldwide) Ltd. The purpose of this statement is to inform users of the site about what information is collected about them when they visit the site, how this information is used, if it is disclosed and the ways in which we protect users' privacy.

Confidentiality and Security
Any information provided will be held securely and in accordance with the Data Protection Act 1998. Personal details will not normally be disclosed to third parties. In some circumstances however, we may need to disclose personal details to a third party so that they can provide a service, or fulfil a request for information. Any personal information that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information requested.
Users have the right to request a copy of personal details at any time to check the accuracy of the information held. Applications should be made in writing to:

Data Protection Officer
LIME Management (Worldwide) Ltd
Park House
Manor Park Court
Manor Park Avenue

LIME Management (Worldwide) Ltd reserve the right to charge for this service.

Information we collect
Any data we collect on the site such as e-mail address, contact name and telephone number will be used for contact regarding your account and bookings, sending confirmation e-mails and marketing. We will not supply your details to any third party.
Flight details and passenger names as supplied in the ticket request are held on our database for audit purposes only. They are not used for any marketing purposes or passed to any third party.
Delivery address for paper tickets and documents are held on our database for audit purposes only. They are not used for any marketing purposes or passed to any third party.

Call recording
All calls may be recorded for training and quality assurance purposes.

Use of Cookies
Our online systems require the use of cookies in order to function correctly, by using this online system you agree to the use of cookies.  For more information on cookies please see

Linking to other sites from our website
Our website contains links to other sites which are not managed by the Groups Travel Hub. The Groups Travel Hub is not responsible for the privacy practices within any of these other sites. Users should be aware of this when leaving our site and we would encourage users to read the privacy statements on other sites visited.

Changes to this policy
If our privacy policy changes, these changes will be reflected in an updated version. Regularly reviewing this page will ensure that users are always aware of the most up to date policy.
LIME Management (Worldwide) Ltd – December 2011.